Delivery Info

We can only accept orders from UK Mainland and Lowlands for the time being.

Covid, the weather and Brexit are causing big problems. Couriers are doing their best, but please be aware next day delivery is not guaranteed and there may be long delays! 

FREE DELIVERY for orders over £50.00 placed online (UK mainland only, there is a delivery charge for Scottish Highlands & Islands). The minimum order value is £10.00.

How do I know when I will get my order?

During the checkout process, a calendar clearly shows all available delivery days. You can place an order for the next available date or for a future date. We deliver on Wednesdays, Thursdays and Fridays for Mainland UK, Scottish Lowlands and Northern Ireland. For the Channel Islands, the Republic of Ireland, Isle of Wight, Scilly Isles and the Isle of Man we currently deliver on a Wednesday only.

Order Deadlines 

England & Wales and Scottish Lowlands:

Sunday before 6.00pm to choose delivery for either Wednesday or Thursday.

 

Download the courier app for information

Deliveries are left without a signature for the time being. Keep an eye out for your parcel at the time you are expecting it.

Courier companies offer a one hour timed delivery window, so no need to wait in. Alternatively, you can have your goods delivered to a neighbour or have it left in a safe place. Please ensure that your mobile number and/or email address is correct so as to receive regular updates from DPD and APC. Please note that we cannot be held responsible for any losses if parcels are left somewhere without a signature. Please consider having your order delivered to a business address or a local shop.

If you have a repeat order you will receive an email reminder regarding your delivery. If you would like to change your delivery date on a repeat order please login to your account.

Important Information regarding deliveries to Ireland & Northern Ireland 

Deliveries suspended due to Covid and Brexit for the time being.

Please note that currently deliveries to Ireland and Northern Ireland only have one delivery attempt. If you are not there to accept the delivery a calling card is left with the depot's contact number for you to call to arrange another delivery day. Currently, DPD cannot provide 1-hour time slots for deliveries in Ireland. Please ensure that your information shows a current mobile number so the driver can contact you if needed.

Delivery Charges

England & Wales

Next-Day by 5.30 pm up to £50.00 - £3.95. Over £50.00 FREE OF CHARGE.
Next-Day by 12 pm up to £50.00 - £8.85.
Next-Day by 12 pm over £50.00 - £7.80.

Scotland - Lowlands

Next-Day by 5.30 pm up to £50.00 - £3.95. Over £50.00 FREE OF CHARGE.
Next-Day by 12 pm up to £50.00 - £8.85.
Next-Day by 12 pm over £50.00 - £7.80.

Scotland - Highlands & Islands

Deliveries suspended due to Covid and Brexit for the time being.

The following postcodes are deemed as Scottish Highlands: FK17-99, IV133-39, IV63, KW1-14, PA21-33, PA34-40, PH15-18, PH18-26, PH30, PH31-41, PH49-50, AB31-35, AB36-38, AB 41-54, AB55-56 and all IV postcodes. The following postcodes are deemed as Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
2 - 3 days from despatch - £13.10

The Isle of Wight, Scilly Isles & Isle of Man

Deliveries suspended due to Covid and Brexit for the time being.

2 Day Service - £17.40 for orders up to 30 kg.

Northern Ireland

Deliveries suspended due to Covid and Brexit for the time being.

Next-Day Airfreight - £25.10 for orders up to 30kg.
2 days - £13.00 for orders up to 30kg.

Channel Islands

Deliveries suspended due to Covid and Brexit for the time being.

2 Day Service - £17.40 for orders up to 30kg.

Republic of Ireland

Deliveries suspended due to Covid and Brexit for the time being.

DPD 2 Day Service - £16.00 for orders up to 30kg.

 

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