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Delivery Info

We deliver nationwide or you can collect from bakery! We currently use DPD, Royal Mail and Invicta Couriers for our deliveries.

FREE DELIVERY for orders over £50.00 placed online (UK mainland only, there is a delivery charge for Scottish Highlands & Islands). Minimum order value is £10.00.

FREE POSTAGE applies if you order just a taster box, this is delivered first class by Royal Mail and fits through a letter box. 

Collecting direct from the bakery

Our bakery is located on the John Wilson Business Park in Whitstable, Kent. We do not have a shop as such, but you are welcome to collect from the bakery if that suits you and save yourself 7%! Please note – all bread is baked to order only. To avoid disappointment please do not come to the bakery without placing an order first either online or by phone. Please also note that you can collect after 4pm on the day previous to the delivery date shown on the system. 

How do I know when I will get my order?

During the checkout process, a calendar clearly shows all available delivery days. You can place an order for the next available date or for a future date. We deliver on Tuesdays, Thursdays and Fridays for Mainland UK, Scottish Lowlands and Northern Ireland. For the Channel Islands, the Republic of Ireland, Isle of Wight, Scilly Isles and the Isle of Man we currently deliver on a Wednesday only.

Bank Holiday Monday

Please note there is no Tuesday delivery if Monday is a Bank Holiday. Our products are baked fresh to order which dictates the delivery schedule, however orders are usually delivered to you 2-3 days after they are placed. 

Our courier company DPD offer a one hour timed delivery window, so no need to wait in. Alternatively, you can have your goods delivered to a neighbour or have it left in a safe place. Please ensure that your mobile number and/or email address is correct so as to receive regular updates from DPD. Please note that we cannot be held responsible for any losses if parcels are left somewhere without a signature. Please consider having your order delivered to a business address or a local shop.

If you have a repeat order you will receive an email reminder regarding your delivery. If you would like to change your delivery date on a repeat order please login to your account.

Important Information regarding deliveries to Ireland & Northern Ireland 

Please note that currently deliveries to Ireland and Northern Ireland only have one delivery attempt. If you are not there to accept the delivery a calling card is left with the depot's contact number for you to call to arrange another delivery day. Currently DPD cannot provide 1 hour time slots for deliveries in Ireland. Please ensure that your information shows a current mobile number so the driver can contact you if needed.

Delivery Charges

England & Wales

DPD Next Day by 5.30pm up to £50.00 - £3.95. Over £50.00 FREE OF CHARGE.
DPD Next Day by 12 pm up to £50.00 - £7.85.
DPD Next Day by 12 pm over £50.00 - £6.80.

Scotland - Lowlands

DPD Next Day by 5.30pm up to £50.00 - £3.95. Over £50.00 FREE OF CHARGE.
DPD Next Day by 12 pm up to £50.00 - £7.85.
DPD Next Day by 12 pm over £50.00 - £6.80.

Scotland - Highlands & Islands

The following postcodes are deemed as Scottish Highlands: FK17-99, IV133-39, IV63, KW1-14, PA21-33, PA34-40, PH15-18, PH18-26, PH30, PH31-41, PH49-50, AB31-35, AB36-38, AB 41-54, AB55-56 and all IV postcodes. The following postcodes are deemed as Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
DPD 1-2 days from despatch - £11.50

The Isle of Wight, Scilly Isles & Isle of Man

DPD 2 Day Service - £15.50 for orders up to 30 kg.

Northern Ireland

DPD Next Day Airfreight - £22.25 for orders up to 30kg.
DPD 2 day - £11.50 for orders up to 30kg.

Channel Islands

DPD 2 Day Service - £15.50 for orders up to 30kg.

Republic of Ireland

DPD 2 Day Service - £14.15 for orders up to 30kg.

For other locations please call us for a quote 01227 771 881.

Contact Us

16-17, John Wilson Business Park,
Harvey Drive, Chestfield, Whitstable,
Kent CT5 3QJ

* Calls cost 12p per minute plus your phone company's access charge

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