Delivery Info

Last orders for Christmas (UK mainland & Lowlands): 21st Dec 2020. 

There are no deliveries between 25th Dec and 6th Jan 2021 as we are closed for a short break the week after Christmas.

We deliver nationwide or you can collect from the bakery! We currently use APC and DPD for our deliveries. Please choose the courier that best works for you at check-out.

FREE DELIVERY for orders over £50.00 placed online (UK mainland only, there is a delivery charge for Scottish Highlands & Islands). The minimum order value is £10.00.

Collecting directly from the bakery

Our bakery is located on the John Wilson Business Park in Whitstable, Kent. We do not have a shop as such, but you are welcome to collect from the bakery if that suits you and save yourself 7%! Please note – all bread is baked to order only. To avoid disappointment please do not come to the bakery without placing an order first either online or by phone. Please also note that you can collect after 4 pm on the day previous to the delivery date shown on the system. 

How do I know when I will get my order?

During the checkout process, a calendar clearly shows all available delivery days. You can place an order for the next available date or for a future date. We deliver on Tuesdays, Thursdays and Fridays for Mainland UK, Scottish Lowlands and Northern Ireland. For the Channel Islands, the Republic of Ireland, Isle of Wight, Scilly Isles and the Isle of Man we currently deliver on a Wednesday only.

Order Deadlines 

England & Wales and Scottish Lowlands:

Tuesday before 10 am for a Thursday delivery

Wednesday before 10 am for Friday delivery

Friday before 2 pm for Tuesday delivery.

Scottish Highlands, Channel Islands, Ireland and N. Ireland

Thursday before 2 pm for Wednesday delivery.

Bank Holiday Monday

Please note there is no Tuesday delivery if Monday is a Bank Holiday. Our products are baked fresh to order which dictates the delivery schedule. Orders are usually delivered to you 2-3 days after they are placed. 

Download the courier app for information

Deliveries are left without a signature for the time being. Keep an eye out for your parcel at the time you are expecting it.

Courier companies offer a one hour timed delivery window, so no need to wait in. Alternatively, you can have your goods delivered to a neighbour or have it left in a safe place. Please ensure that your mobile number and/or email address is correct so as to receive regular updates from DPD and APC. Please note that we cannot be held responsible for any losses if parcels are left somewhere without a signature. Please consider having your order delivered to a business address or a local shop.

If you have a repeat order you will receive an email reminder regarding your delivery. Please note that any deliveries scheduled for Tuesday after a Monday Bank Holiday will be moved along. If you would like to change your delivery date on a repeat order please login to your account.

Important Information regarding deliveries to Ireland & Northern Ireland 

Please note that currently deliveries to Ireland and Northern Ireland only have one delivery attempt. If you are not there to accept the delivery a calling card is left with the depot's contact number for you to call to arrange another delivery day. Currently, DPD cannot provide 1-hour time slots for deliveries in Ireland. Please ensure that your information shows a current mobile number so the driver can contact you if needed.

Delivery Charges

England & Wales

Next-Day by 5.30 pm up to £50.00 - £3.95. Over £50.00 FREE OF CHARGE.
Next-Day by 12 pm up to £50.00 - £8.85.
Next-Day by 12 pm over £50.00 - £7.80.

Scotland - Lowlands

Next-Day by 5.30 pm up to £50.00 - £3.95. Over £50.00 FREE OF CHARGE.
Next-Day by 12 pm up to £50.00 - £8.85.
Next-Day by 12 pm over £50.00 - £7.80.

Last orders for Christmas Friday 11th Dec 2020 for these areas:

Scotland - Highlands & Islands

The following postcodes are deemed as Scottish Highlands: FK17-99, IV133-39, IV63, KW1-14, PA21-33, PA34-40, PH15-18, PH18-26, PH30, PH31-41, PH49-50, AB31-35, AB36-38, AB 41-54, AB55-56 and all IV postcodes. The following postcodes are deemed as Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
2 - 3 days from despatch - £13.10

The Isle of Wight, Scilly Isles & Isle of Man

2 Day Service - £17.40 for orders up to 30 kg.

Northern Ireland

Next-Day Airfreight - £25.10 for orders up to 30kg.
2 days - £13.00 for orders up to 30kg.

Channel Islands

2 Day Service - £17.40 for orders up to 30kg.

Republic of Ireland

DPD 2 Day Service - £16.00 for orders up to 30kg.

 

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